General Rental FAQs

How do I reserve an item?
You can reserve directly through our website, by messaging us, or through our social media pages.

When is payment due?
Full payment is due at the time of booking to secure your rental.

Do you require a deposit?
Yes, a refundable security deposit may be required depending on the item.

What forms of payment do you accept?
We accept Venmo (@gameonrental) and other approved payment methods.

What is your cancellation policy?
Cancellations made within a certain timeframe may be eligible for a refund. Please contact us for details.

Do you offer delivery and pickup?
Yes! We offer both pickup and delivery options. We’ll coordinate a time that works best for you.

What happens if something gets damaged?
Damage or missing items may result in a deduction from your security deposit.

Equipment Use FAQs

Are the rentals easy to use?
Yes! All of our equipment is beginner-friendly, and we provide simple instructions with every rental.

Do you clean the equipment?
Absolutely. All items are cleaned and sanitized before each rental.

Do I need to clean items before returning them?
We ask that items are returned in the same general condition (free of major food or debris), but we handle the deep cleaning.

Hot Dog Roller FAQs

How long does it take to cook hot dogs?
Typically 10–20 minutes depending on the temperature and quantity.

Do the hot dogs stick to the roller?
They shouldn’t, but a light coating of oil can help prevent sticking.

Can I cook anything besides hot dogs?
Yes! Items like sausages, brats, and taquitos can also be cooked.

Ninja Slushi FAQs

What can I make in the slushi machine?
You can make slushies, frozen juices, mocktails, and even adult beverages (if desired).

How long does it take to make slushies?
Most drinks are ready in about 15–30 minutes.

Do I need to bring my own ingredients?
Yes, you’ll provide your preferred drinks or mixes.

Event & Planning FAQs

What types of events are your rentals good for?
Birthday parties, graduations, family gatherings, school events, and backyard parties.

What age groups are your rentals suitable for?
We offer options for all ages—from kids to adults!